Our products are designed in the United States and shipped from China. We are proud to offer worldwide priority shipping on all orders.
What is your shipping policy?
The tracking code is provided within 1 to 4 days. International deliveries take approximately 4 to 12 business days.
Can I cancel my order after placing it?
Yes, you can cancel. If you change your mind, please email us at support@pluffy.com and we will check if it’s possible to cancel or modify your order. Orders that have already been shipped cannot be changed or canceled. Messages sent through other channels will not be considered.
Is it safe to pay online?
Yes, our website is 100% secure. All payments are processed by authorized third parties, and we use SSL encryption to protect your information.
What payment methods do you accept?
We accept Visa, Mastercard, American Express, PayPal, Apple Pay, and other payment methods.
More questions?
We’ll be happy to help! Contact us through the Contact Us form.
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